• web-firetruck.jpg
  • web-ambulance.jpg
  • web-comm_center.jpg

Cell Phone 911

Cell Phone Responsibility

Every wireless phone user has an IMPORTANT responsibility that accompanies the benefit of using a wireless phone. When driving a car, driving is your first responsibility. A wireless phone can be an valuable tool, but good judgement must be exercised at all times while driving a motor vehicle.


Cell phones are not toys.  Do not let children play with old unactivated cell phones if the batteries are not removed, as these phones are still able to dial 911, causing accidental or deliberate 911 hang up calls.  These accidental and prank calls tie up 911 operators and they are not available to answer true emergency calls.

Calling 911 From A Wireless Phone

It is important for consumers calling 911 from a wireless phone to remember the following:

  •  Give the emergency operator your wireless phone number so that if the call gets disconnected, the operator can call you back.
  •  If your wireless phone is not "initialized" (e.g. you do not have a contract for service with a wireless service provider), and your emergency call gets disconnected, you must call the emergency operator back because he or she does not have your telephone number and cannot contact you.
  •  Refrain from programming your phone to automatically dial 911 when one button, such as the "9" key, is pressed. Unintentional wireless 911 calls, which often occur when auto-dial keys are inadvertently pressed, cause problems for emergency services call centers.
  •  Lock your keypad when you're not using your wireless phone. This action prevents accidental calls to 911.