•  Information
•  Directory assistance
•  Paying tickets
•  As a prank or joke
•  When you are bored or just want to talk
•  If you call 9-1-1 by mistake, do not hang up. Tell the call taker what happened so they know there really isn't an emergency.

When necessary, the Woodbury County Communications Center can add an interpreter from an outside service to the line. It takes just a few seconds to get an interpreter on the line to assist a non-English speaking caller.

The Woodbury County Communications Center has a special text telephone interface for responding to 9-1-1 calls from deaf or hearing/speech impaired callers. All telephone lines in the Woodbury County Communications Center are equipped with this function - both emergency and non-emergency lines.

9-1-1 is the number most people in the United States call to get help in a police, fire or medical emergency. A 9-1-1 call goes over dedicated phone lines to the 9-1-1 answering point and trained personnel then send the emergency help needed.

Enhanced 9-1-1 is a system which routes an emergency call to the 9-1-1 center and automatically displays the caller's phone number and address. The 9-1-1 call taker will verify the information, which appears on his or her computer screen.  In most areas, the location of wireless or cell phone 9-1-1 calls is not yet available.

9-1-1 is only to be used in emergency situations. An emergency is any situations that requires immediate assistance from the police, sheriff, fire department or an ambulance.

9-1-1 is only to be used in emergency situations. An emergency is any situations that requires immediate assistance from the police, sheriff, fire department or an ambulance.