-
FURNITURE UPGRADES: New dispatch furniture will be purchased and installed in FY2019 with funding coming from 911 revenue. Dispatchers will play a role in selected furniture and room layout.
-
OPERATOR TRAINING: Western Iowa Tech Community College has a scholarship fund that has funds available for dispatcher training. We need to work with the college to identify and schedule training that both our staff and other dispatchers in the area would benefit from. It is a great opportunity to host training at our center with reduced costs and no travel expenses for our staff. It is also an opportunity for those to attend who do not choose to travel out of town overnight for other training.
-
TEXT TO 911: We are capable of receiving text to 911 but have not publicized it much due to the fact it is not available in bordering counties and we share the same news resources, we do not want the public to think it is available everywhere when it isn’t.
-
CALEA: Continue to make CALEA Accreditation and best practices part of daily operations so our agency is continually and systematically reviewing itself for continual improvement. We now fall into a 4-year cycle where we will be evaluated annually using an online system of review.
- 0
