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FURNITURE UPGRADES: We installed eight new Watson Mercury dispatch workstations, these workstations allow the Operators to easily transition from sitting to standing, the monitors height power adjusts to support optimal visual acuity, the worksurface moves in and out providing one-touch focal depth adjustment, they also include LED reading, ambient lighting and ceiling track lighting along with low-voltage cooling fans and forced air heating to give the operators a totally ergonomic work environment.
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RADIO SYSTEM UPGRADES: The current Motorola 800 Mhz APCO 25 phase two "TDMA" radio system was expanded from a 5 site simulcast radios sytem to a 6 site simulcast system expanding the radio coverage in the Southeast portion of Woodbury County. This system was also connected to the Iowa Statewide Interoperability Communications System, "ISICS"., giving our radio console a wireline connection the multipule Motorola ISICSsystem Cores. With being connect to the ISICS cores allows the operators to have priority communications over the radio system and access to regional and statewide interoperability talk groups.
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SIOUX CITY FIRE RESCUE: Sioux City Fire Rescue upgraded their analog VHF paging system to the Pheonix G2 digital didspatch system. This system is intigrated into our CAD system making it fully automated dispatch alerting system. The dispatch alerting system starts when a CAD call is generted and dispatched, the call goes out to the responsible Station or unit, fiber optics or over the 800 Radios system with a clear text-to speech technology, this allows the Operators to provide Emergency Medical Dispatch functions or other call taker functions while the call is being dispatched.
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CALEA: Continue to make CALEA Accreditation and best practices part of daily operations so our agency is continually and systematically reviewing itself for continual improvement. We now fall into a 4-year cycle where we will be evaluated annually using an online system of review.
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