• New Radio Consoles:  Motorola MC7500 radio consoles has been installed and connected to the Iowa ISICS Motorola system by use of the ICN to connect to the Core in DesMoines Iowa.
• Text to 911:  With the new NG-911 phone system is installed we are able to accept text to 911.  This will be a great asset to communicate with the hearing impaired community.
• Upgrade Recording Equipment:  The DSS recorder that records all phone and radio traffic was upgraded to record the wireline radio traffic directly off of the IOWA ISICS Core. .
• Operator Training:  We will look at hosting training for professional development of our staff and colleagues from surrounding areas.
• Funding is being appropriated within the 911 Service Board to replace or dispatch furniture in the FY19 operating budget.
• A new Fire Station Alerting system will be installed for the Sioux City Fire Rescue agency in the current FY18 operating budget, funds being provided by the 911 Service board. This system will replace our antiquated conventional radio alerting system.
• We received our CALEA re-accreditation on November 22nd, 2017