-
TRAINING: Western Iowa Tech Community College has a scholarship fund that has funds available for dispatcher training. We need to work with the college to identify and schedule training that both our staff and other dispatchers in the area would benefit from. It is a great opportunity to host training at our center with reduced costs and no travel expenses for our staff. It is also an opportunity for those to attend who do not choose to travel out of town overnight for other training.
-
TEXT TO 911 We can receive text to 911 but have not publicized it much due to the fact it is not available in bordering counties, within this fiscal year we will provide some Public awareness of text to 911.
-
ADDITIONAL STAFFING: Through the budgeting process we were able increase our Communications Operator staffing level by one additional full time Operator, the position will help relieve some of the overtime we have been experiencing in previous years.
- 911 SYSTEM UPGRADES: In August of 2019 the State of Iowa received a grant to modernize the States 911 network. This upgrade is to include video and picture messaging on a 911 call,we will work with the State to develop a plan to migrate this new technology into our 911 system.
- GIS MAPPING: The State of Iowa requires each County in Iowa to have a Next Generation 911 GIS data accuracy of 98% or higher on all data layers along with a ALI sychronization to the GIS Road Centerline accuracy rate of 95% or higher, our County has fullfilled these requirments.
- ACCREDITATION: Continue to make CALEA accreditation best practices part of daily operations so our agency is continually and systematically reviewing and assessing its operations and procedures in the pursuit of professional excellence.
