• Upgrade our GEOCOMM Mapping to comply with the State of Iowa 911 GIS requirments.
• Operator Training:  We will look at hosting training for professional development of our staff and colleagues from surrounding areas.
• Funding is appropriated within the 911 Service Board to replace or dispatch furniture in the FY19 operating budget.
• Funding is appropriated within the 911 Service Board FY20 operating budget to install a 800 Mhz transmitter site in the south eastern portion of the County to enhance the radio coverage within that area. 
• Rapid SOS, a new system that is interfaced with our GEOCOMM GeoLynx software went live, this system enhances the accuracy of a wireless 911 caller by utilizing the phones WIFI mapping capabilities rather than using the Cellular devices built in GPS or the most often used is the Cellular system triangulation between radio towers. 

• We received Re-Accreditation from CALEA for another 4-year term on November 22nd, 2017.  
• Installed new 7 position Motorola MC7500 radio consoles including wireline control connection to the Iowa Statewide Interoperable Communications System, (ISICS). 
• Our new NG-911 phone system is capable of receiveing text to 911 calls. This will be a great asset to communicate with the hearing impaired  community.
• The DSS recorder we use to record all phone and radio traffic was upgraded to record the wireline radio traffic directly off of the Iowa Statewide Interoperable Communications System, (ISICS).
• A New Fire Station alerting system was installed for the Sioux City Fire Rescue Departmen. This system replaced our antiquated conventional radio alerting system. This is a Phoenix G2 system from US Digital Designs, this system is directly interfaced into our Superion CAD system alowing the operators to enter in the CAD data and when they hit send, the system automatically transmits the responsilbe units and stations to the call. This allows the operator to stay on the call with the caller to gather additional information or to continue to provide Emergency Medical Information prior to the units responding. 
• All of the Rural Volunteer Fire and EMS agencies migrated over to the 800 Mhz Trunked radio system for radio and paging communicaitons.
• New Fiber Optics network was installed to Sioux City Fire Rescue Station 8 for the new Fire Station alerting system. 
• New Microwave radio system was installed to Sioux City Fire Rescue Station 6 for the new Fire Station Alaerting System. 
• New Fiber Optic network was installed to our Starcomm west tower site, providing additional redundancy. 

Woodbury County Communication Center improves 911 communications and emergency response through various funding projects.

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